FACT CHECK: Social Security Administration reportedly moving all communication to X

Earlier it had been reported that the SSA would use the X to make announcements going forward.

PUBLISHED APR 12, 2025

The agency usually uses 'dear colleague' letters to engage with advocacy groups and third-party organizations.

Washington D.C.: The Social Security Administration (SSA) has called reports that it will transition all of its public communication exclusively to X “false”. The agency shared a two sentence statement on X in response to a Wired magazine article which broke the news of the planned changes as the administration.

“This is false. Social Security will continue to communicate through any and all mediums,” it said.

Earlier it had been reported that the Social Security Administration (SSA) would use the social platform X to make announcements going forward, instead of traditional press releases or memos typically posted to the agency’s website.

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“The agency will be using X to communicate to the press and the public — formerly known as Twitter,” Linda Kerr-Davis, SSA Midwest-West regional commissioner told employees in a call Thursday, according to Federal News Network (FNN).

“This will become our communication mechanism,” she told reporters.